From VoiceCon 2009: Productivity fuels B to B growth

Spoken | August 9, 2016

VoiceCon 2009: Kevin Kennedy, the recently-appointed President and CEO of Avaya, gave the opening keynote of VoiceCon 2009 in San Francisco:

His opener caught my attention: we are “collectively underwhelmed” by the state of communication today. He went on to point out that in the past, recession bred innovation and new economic models–and even now, customer challenges remain the same. In this time, he says, productivity fuels growth for B to B: “Economics matter, and the issues remain the same.”

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