Why Martin Doesn’t Think About Contact Center Security
The safety and security of your customer’s personal identifiable information (PII) is not only a top concern for many contact centers, but a requirement to do business. From the encryption of calls to PCI and HIPAA compliance, keeping the information that flows between your agents and customers safe is tantamount.
Spoken ConversationCenter has been engineered from the ground up with the level of security you demand baked right in, enabling you to operate in the cloud knowing that your customers can trust you to keep their information safe.
Curious about how Spoken deals with the safety and security concerns of our clients? Check out our latest inforgraphic: