VIDEO: Spoken’s Call Center Suite
Spoken has a ton of solutions for call centers, many of which aren’t yet publicized on our main website for various reasons. Some are custom solutions we’ve developed for specific clients and have only shared behind closed doors; others are popular by virtue of their plug-and-play functionality but not something that visitors would Google for.
Still, it’s all pretty cool. And while we tend to keep the Obvious Marketing Collateral to the main website, sometimes, we treat devoted readers to sneak previews of Spoken’s cool new tools here. So, if you thought Spoken was just Guided Speech IVR and nothing more, here is why we totally rock the call center space: