Want to work at Spoken?

Spoken | August 9, 2016

HeidiBlog HS by Heidi Miller, Social Media Manager

Want to work at Spoken? We’re hiring for three new positions:

Senior Project Manager

Do you enjoy juggling multiple priorities, tasks and deadlines while
meeting customer needs? Do you like solving challenging customer
technical issues? Do you work best in a small, intimate team? Spoken
Communications is a fast-paced technology startup in the speech
recognition and customer service automation fields. We aim to increase
efficiency and decrease the cost of customer service for our clients’
contact centers with a unique hybrid solution: patented speech
recognition technology complemented by human intervention. We are
looking for an experienced, customer-minded Senior Project Manager who
would get a kick out of working closely with new clients to implement
the Spoken product from soup to nuts while ensuring that our clients
become raving fans. Position is in-house in Bellevue, WA.

Senior Software Engineer

Do you believe that technology is the key to keeping customers happy?
Do you enjoy a challenge and love juggling multiple tasks and
priorities? Spoken Communications wants you to become an expert on
everything Spoken. We are a fast-paced technology startup in the speech
recognition and customer service automation fields. We aim to increase
efficiency and decrease the cost of customer service for our clients’
contact centers with a unique hybrid solution: patented speech
recognition technology complemented by human intervention. We are
looking for an experienced, customer-minded Senior Software Engineer
who gets a kick from owning projects end to end, engaging in customer
interactions, drilling down specifications, tracking development and
diving into Q&A. Position is in-house in Bellevue, WA.

Call Center Support Engineer

Do you want to be heralded as a hero when you walk into a customer’s
office? Do you live and breathe contact center efficiency? Are you
always tweaking technology and working 24/7 to troubleshoot new
solutions? Do you enjoy juggling multiple tasks? Spoken Communications
is a fast-paced technology startup in the speech recognition and
customer service automation fields. We aim to increase efficiency and
decrease the cost of customer service for our clients’ contact centers
with a unique hybrid solution: patented speech recognition technology
complemented by human intervention. We are looking for an experienced,
customer-minded Call Center Engineer who enjoys providing technical
support for clients and maintaining system availability through
monitoring, maintenance and troubleshooting as well as supporting
ongoing day- to-day changes. Position is in-house in Bellevue, WA. 

If interested, please send a cover letter and resume to jobs at spoken dot com. Thanks!

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