Why even rats hate your customer service

Spoken | August 9, 2016

Trust the comics to put the customer experience in such a bold light:

Pearls Before Swine

So how could Diogerat find an honest man?

  1. By calling Zappos
  2. By Twittering about Comcast
  3. By flying Southwest
  4. By having an IVR that never asks a question twice or says “I’m sorry; I didn’t catch that.”
  5. What would you add?

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